UX Audits that turn clicks into conversions
A seamless user experience (ux) is essential for maximising conversions, engagement and customer satisfaction.
Is your website costing you customers without you even realising it?
A poor user experience (UX) could be the silent killer of your conversions. In fact, 88% of online users are less likely to return to a website after a bad user experience. (Source: Gomez Report). Our UX Audit service uncovers where your website is falling short- so we can help you turn more visitors into louyal customers.
At DBS Digital, we combine behavioural data, UX design best practices, and conversion strategy to deliver audits that drive real business outcomes. Our expert UX audit services help identify and resolve these challenges, ensuring your digital platforms provide an intuitive and frictionless experience for your audience.
Take your website to the next level
A UX Audit is a comprehensive review of your website’s user experience. We analyse how users interact with your site, identify points of friction, and uncover misses conversion opportunities.
Our audit goes beyond surface level design critiques and focuses on navigation, the user journey, conversion, brand, copy, images and mobile responsiveness.
our approach to ux audits
In Depth Evaluation:
Using proven UX principles, we review layout, navigation, visual hierarchy, content clarity and consistency.
Analytics & Behaviour Analysis:
Diving into your analytics, heatmaps and other available data to understand how users behave- and where they drop off.
Conversion Path Review:
From home page to checkout or form fill, every step in your funnel is evaluated to identify where users get stuck or abandon.
Mobile UX Review:
Mobile traffic now dominates, so our audit includes your mobile experience with equal (if not greater) scrutiny.
Accessibility & Performance Check:
Any issues that may be excluding users or slowing download times- both of which affect experience and SEO and identified.
Actionable Recommendations:
You get a prioritised list of specific recommendations of amends and new features or functionality- with visuals and examples.
if you rely on digital traffic, you need a UX audit
Regular UX audits are ideal for most businesses, especially those:
- Launching a new product or feature
- Getting high traffic but low conversions
- About to rebrand or redesign their website
- Wanting to improve their cart abandonment statistics
- Focused on improving ROI
- Who are not sure what’s wrong but want to get to the bottom of any user experience issues
Whether you’re trying to grow fast, convert better, or simply make life easier for your users- a UX audit is your starting point for smarter digital results.
Here to help
Don’t let poor user experience drive away potential customers. Contact us today for a free consultation and discover how we can help you create a more engaging, intuitive website that meets your users’ needs whilst aligning with your business objectives.
what you will get
A clear understanding of what’s holding your website back
A roadmap of quick wins and long term UX improvements
A full presentation of the issues, the impact this has on the user as well as actionable solutions and recommendations
