Please read these terms and conditions carefully before using this site
What's in these terms?
These terms tell you the rules for using our website https://www.dbs.digital/ ("our site").
Who we are and how to contact us
https://www.dbs.digital/ is a site operated by Directory Business Services Ltd. ("We"). We are registered in England and Wales under company number 7273693 and have our registered office at 53 High Street, Navenby, Lincoln LN5 0DZ.
Our main trading address is 53 High Street, Navenby,
Lincoln LN5 0DZ. Our VAT number is 658 0135 40.
To contact us, please email firstname.lastname@example.org or telephone our customer service line on 01522 811688.
By using our site you accept these terms
If you do not agree to these terms, you must not use our site.
We recommend that you print a copy of these terms for future reference.
There are other terms that may apply to you
We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
We may make changes to our site
We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities.
We may suspend or withdraw our site
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
Our site is only for users in the UK
Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.
You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at email@example.com
How you may use material on our site
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
Do not rely on information on this site
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
We are not responsible for websites we link to
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
User-generated content is not approved by us
This website may include information and materials uploaded by other users of the site, including bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.
If you wish to complain about information and materials uploaded by other users please contact us on firstname.lastname@example.org
Our responsibility for loss or damage suffered by you
Whether you are a consumer or a business user:
- We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
If you are a business user:
- We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
- We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our site; or
- use of or reliance on any content displayed on our site.
- In particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
If you are a consumer user:
- Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
- If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
Uploading content to our site
Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you licence to us are described in Rights you are giving us to use material you upload.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
You are solely responsible for securing and backing up your content.
Rights you are giving us to use material you upload
When you upload or post content to our products ("your content"), you grant us a non-exclusive, perpetual, transferable, sub-licensable, royalty-free, worldwide licence to use, reproduce, distribute, modify, adapt, create derivative works based upon, make publicly available and otherwise exploit your content for our business purposes, including without limitation to provide and advertise products or services to you and to third parties.
We are not responsible for viruses and you must not introduce them
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Rules about linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of the content on our site other than that set out above, please contact email@example.com
Which country's laws apply to any disputes?
UK Domain Terms
Customer service level commitments
Whilst we aim to respond to all queries received before 4pm on the same working day, in most cases, we will respond within an hour. In the very rare circumstances that we can not respond immediately to your query, you will receive an acknowledgment with an estimated timeframe for resolution.
Renewal of UK domain names
All domains are renewed on an annual basis, we will send out invoices at beginning of each month at least 30 days prior to your domain name expiring.
We will send the invoice to the email address on the account and it is the registrants responsibility to make sure their contact details are up to date.
If you do not wish to renew a domain please make sure you contact us a minimum of 45 days before your domain expires by emailing Email: firstname.lastname@example.org.
Unless requests to the contrary are received, all domains are renewed automatically approximately 7 days before the domain name expires.
If you request that you no longer wish to have your domain name renewed by us, it will be left to expire and all services we provide regarding that domain name will be suspended.
Your domain name will then go into a 30 day protected period, after 30 days your domain will be suspended by Nominet and it will go into a 60 day grace period.
If you change your mind and still wanted to retain your domain name, you still can and at the original renewal price. This must be requested by email before the 80th day after your domain has expired, after 90 days your domain will be cancelled and deleted from the register and made available for resale through a third party registrar by Nominet.
DBS Internet Marketing will not guarantee the renewal of a domain name after this happens.
If you no longer wish to carry on with your contract with DBS Internet Marketing, please email us no less than 14 days before your services are due to be renewed.
DBS Internet Marketing will pass on any Nominet fees incurred for any service including transferring a domain(s) away to another registrar tag. Applicable fees can be found at: https://registrars.nominet.uk/uk-namespace/managing-account/payments/fee-schedule/
The customer acknowledges that termination of the agreement for any reason will result in DBS Internet Marketing ceasing to provide the applicable services, with the consequences that flow from such cessation, including (but not limited to), deletion of data .e.g. hosting account(s) and email.
Complaints and appeal procedures
If you have any complaints or appeals regarding DBS Internet Marketing's services including .uk domain names where we are the Tag Holder please email: email@example.com
Please ensure you include all relevant information and put "Domain Complaints/Appeal [Thedomaininquestion]" in the subject line.
We will come back to you within 2 working days.
If you suspect any of the domains administered by us are subject to any abuse please contact us by emailing: firstname.lastname@example.org
Please ensure you include all relevant information and put "Domain Abuse [Thedomaininquestion]" in the subject line.
We will come back to you within 2 working days.